Question 1

How does Tattd.ink verify artists?

Accepted Answer

All artists undergo a comprehensive verification process including license validation, portfolio review, safety certification checks, and background screening. We ensure every artist meets professional standards and safety requirements.

Question 2

Is my payment secure on Tattd.ink?

Accepted Answer

Yes, Tattd.ink uses an escrow payment system where funds are held securely until services are completed. We support major payment methods including credit cards, PayPal, Apple Pay, and Google Pay, all processed through encrypted, PCI-compliant systems.

Question 3

How do virtual consultations work?

Accepted Answer

Virtual consultations are HD video calls where you can discuss your design ideas, placement options, and ask questions directly with your chosen artist. Sessions include screen sharing for design collaboration and can be recorded for future reference with consent.

Question 4

What happens if I need to cancel my appointment?

Accepted Answer

Cancellation policies vary by artist, but Tattd.ink provides cancellation protection. If you cancel within the artist's policy terms, you'll receive a full refund. Emergency cancellations are reviewed case-by-case with potential full refunds.

Question 5

How does the AI matching system work?

Accepted Answer

Our AI analyzes your style preferences, location, budget, and desired timeline to match you with artists whose portfolios, availability, and expertise align with your needs. The system learns from successful matches to improve recommendations over time.

Question 6

Do I need to create an account to browse artists?

Accepted Answer

You can browse artist portfolios and basic information without an account. However, to contact artists, book consultations, or make appointments, you'll need to create a free account for security and communication purposes.

Question 7

What aftercare support does Tattd.ink provide?

Accepted Answer

Tattd.ink includes comprehensive aftercare management with healing timeline tracking, personalized care instructions, progress photo documentation, and direct access to your artist for questions during the healing process.

Question 8

Are consultations refundable?

Accepted Answer

Virtual consultation fees are typically non-refundable once completed, but many artists apply consultation fees toward your final tattoo cost. Specific refund policies are displayed before booking and vary by individual artist.